Terms and Conditions

1. Introduction

Welcome to Nivalei.com. These Terms and Conditions govern your use of our website and services for chocolate covered strawberries delivery. By accessing or using Nivalei.com, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, please refrain from using our website and services.

2. Definitions

Throughout these Terms and Conditions, the terms "we", "us", "our", and "Nivalei" refer to Nivalei.com. "Service" refers to the chocolate covered strawberries delivery service provided through our website. "You" refers to the individual accessing or using our Service, or the company or organization on whose behalf that individual is accessing our Service.

3. User Obligations

By using Nivalei.com, you agree to:

• Provide accurate, current, and complete information when placing orders
• Maintain and promptly update your account information
• Be responsible for maintaining the confidentiality of your account credentials
• Be responsible for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account
• Use our Service only for lawful purposes and in accordance with these Terms
• Not engage in any activity that could damage, disable, or impair our Service
• Not attempt to gain unauthorized access to any part of our Service

4. Service Limitations

While we strive to provide the best service possible, please understand that:

• Delivery times are estimates and may vary depending on circumstances
• Product availability is subject to change without notice
• We reserve the right to refuse service to anyone for any reason at any time
• We may modify or discontinue any aspect of our Service without notice
• Delivery areas may be limited to specific geographic regions
• Weather conditions and other factors beyond our control may affect delivery
• Product appearance may slightly differ from images shown on our website

5. Orders and Payments

When placing an order through Nivalei.com:

• You agree to provide current, complete, and accurate purchase information
• All prices are displayed in the applicable currency and are subject to change
• We reserve the right to refuse or cancel your order if we suspect fraud
• Payment must be received in full before order processing begins
• Order cancellations may be subject to our cancellation policy
• Refunds, if applicable, will be processed according to our refund policy

6. Intellectual Property

All content on Nivalei.com, including but not limited to text, graphics, logos, images, and software, is the property of Nivalei or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws. The compilation of all content on this site is the exclusive property of Nivalei.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of our Service or content without our express written permission. Any use of our trademarks, content or intellectual property requires prior written consent.

7. Liability Limitations

To the maximum extent permitted by applicable law, Nivalei.com and its suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use our Service
• Any conduct or content of any third party on our Service
• Any content obtained from our Service
• Unauthorized access, use, or alteration of your transmissions or content
• Food allergies or other health-related issues arising from consumption of our products

Our liability is limited to the maximum extent permitted by law, and in no event shall our total liability exceed the amount paid by you for the applicable order.

8. Product Disclaimers

Our chocolate covered strawberries are prepared with care, but we must emphasize that:

• Products may contain or come into contact with allergens including nuts, dairy, and other potential allergens
• Consumers with allergies should exercise caution
• We do not guarantee the freshness of products beyond the recommended consumption timeframe
• Storage instructions must be followed to maintain product quality

9. Dispute Resolution

Any dispute arising from or relating to these Terms and Conditions or our Service shall be resolved through:

• Initial informal negotiation between the parties
• If unsuccessful, through binding arbitration in accordance with the commercial arbitration rules of the jurisdiction where our company is registered
• The arbitration shall be conducted by a single arbitrator, and judgment on the award may be entered in any court having jurisdiction
• The arbitration shall take place in our jurisdiction of registration
• The language of arbitration shall be English

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

10. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to Nivalei.com. Your continued use of our Service following the posting of revised Terms constitutes your acceptance of such changes. We encourage you to review these Terms periodically.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where our company is registered, without regard to its conflict of law provisions.

12. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.